Shipping policy

Shipping Policy

Last Updated: June 24, 2026

Thank you for shopping with Blue Dream. We are committed to carefully packaging and shipping your order as safely and efficiently as possible.

Processing Times

Orders are typically processed within 1–5 business days after payment has been received and verified.

Processing times may vary during holidays, special promotions, inventory events, or periods of high order volume.

Business days do not include weekends or federal holidays.

Shipping Methods

Available shipping options and rates will be displayed during checkout.

We use USPS exclusivly.

Shipping costs are calculated based on package size, weight, destination, and USPS carrier rates at the time of purchase.

Once an order has been shipped, customers will receive tracking information when available.

Delivery Estimates

Estimated delivery dates provided by carriers are estimates only and are not guaranteed.

Blue Dream is not responsible for delays caused by:

  • Weather conditions
  • Carrier service disruptions
  • Natural disasters
  • Labor shortages or strikes
  • High shipping volume periods
  • Other circumstances beyond our control

Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information.

Blue Dream is not responsible for orders shipped to incorrect addresses provided by the customer.

If an order is returned due to an incorrect address, additional shipping charges will apply before the order can be reshipped.

Lost, Stolen, or Delivered Packages

Once a package has been accepted by the shipping carrier, responsibility for delivery transfers to the carrier (USPS)

Blue Dream is not responsible for:

  • Lost packages
  • Stolen packages
  • Packages marked as delivered by the carrier
  • Delays caused by the shipping carrier

Customers experiencing delivery issues should contact the shipping carrier directly (USPS) 

Damaged Shipments

If your order arrives incorrect, please contact us within 7 days of delivery.

To assist with the claims process, customers must provide:

  • Order number
  • Clear photographs of the damaged item
  • Photographs of the shipping box and packaging materials
  • Any visible carrier damage

Failure to provide supporting documentation may result in denial of the claim.

Local Pickup Items

Some items sold by Blue Dream are designated as Local Pickup Only due to their size, weight, fragility, value, or special handling requirements.

These items may not be eligible for standard shipping during checkout.

However, if you are interested in purchasing a Local Pickup Only item and require shipping, please contact us before placing your order. In some cases, we may be able to arrange special shipping accommodations, freight services, custom packaging, or alternative delivery solutions.

Shipping availability for Local Pickup Only items is determined on a case-by-case basis and cannot be guaranteed.

Additional shipping, packaging, insurance, handling, or freight charges may apply.

Shipping Restrictions

Blue Dream reserves the right to restrict shipment of certain items based on:

  • Product size or weight
  • Carrier limitations
  • Destination restrictions
  • Legal or regulatory requirements
  • Product fragility

We reserve the right to cancel and refund orders that cannot be shipped safely.

International Shipping

International shipping is unfortunately not available. We ship exclusively to destinations in the United States of America only. 

Order Issues

If you receive the wrong item or believe there is an issue with your shipment, please contact us within 7 days of delivery so we can review the situation and work toward an appropriate resolution.

Contact Us

If you have questions regarding shipping, delivery, special shipping requests, or Local Pickup Only items, please contact Blue Dream before placing your order.

By placing an order through our website, you acknowledge that you have read, understood, and agreed to this Shipping Policy.